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Refunds and Exchanges

***Customized items are not refundable, however; revisions will be acceptable****

**Jewelry Sets are not refundable**

  • Shipping charges are non-refundable.
  • Any standard item that is purchased from our website can be returned for a  refund or exchanged within 10 days of receipt.
  • Returned items must be packed carefully and shipped in original packing boxes or similar quality.
  • It must arrive to us in good condition.  If the flowers arrive to us in poor condition or if they smell like smoke, no refund will be issued.
  • If your flowers are returned to us in used or poor condition, we will not issue a refund.
  • We do not provide for return shipping.
  • A 20% restocking fee will apply to any standard returns.

Please notify us for the return address via email:, and be sure to the include a copy of the original invoice.